Business Analysis · Process Design · AI

Kartik
Menon

Fix the
process
first.

I help startups and growing businesses analyse their operations, redesign their processes, and deploy AI — in that exact order. No shortcuts, no hype, just systems that work.

KM BENGALURU 01 BUSINESS LOGIC 02 PROCESS 03 AI/TECH
17+
Years experience
3
Stage method
TCS
Previously at
IIT Delhi
Data science cert.
01 — Method
A three-stage methodology. Deliberately sequential.
01
Business Logic

Before touching a tool or workflow, I map what the business needs to achieve and where it leaks value. Every recommendation is grounded in commercial reality — not what's technically interesting.

02
Process Architecture

Good automation on a bad process gives you faster errors. Using Lean and BPR principles, I redesign workflows from first principles before any technology is introduced.

03
Technological Amplification

Only once business logic is clear and the process is sound do I bring in GenAI, automation, and analytics — as amplifiers of a proven system that pays for itself.

02 — Services
What I do for growing businesses
01
Business Analysis & Diagnostics

Map your value chain, find where time and money leak, and produce structured improvement roadmaps grounded in your commercial reality.

02
Process Design & Re-engineering

End-to-end workflow redesign using Lean methodology — turning chaotic operations into scalable, automatable systems.

03
AI & Automation Implementation

Practical GenAI and automation deployments that go into production, not into a slide deck. Built on your actual processes.

04
IT Strategy & Roadmapping

Vendor-agnostic guidance on where to invest in technology, in what order, and how to roll it out without disrupting the business.

05
Data Analysis & Decision Science

Statistical models and decision-science frameworks that turn operational data into strategic insight.

06
Digital Transformation Advisory

C-suite advisory for businesses in transition — operating model redesign, CRM implementation, change management.

03 — Blueprints
Concrete automation scenarios for your industry
What we can build for you
Not
hypothetical.
Deployable.

Each Blueprint is a detailed scenario showing exactly what gets automated, how it works step by step, and what outcomes a business like yours could realistically expect — before you spend a rupee or a dollar.

View all blueprints  →
04 — Experience
Where I've worked
Uniserved
Co-Founder & CTO
2013 – Present
Bengaluru
  • Built the company's end-to-end operational and technology infrastructure from day one.
  • Developed and institutionalised the three-stage scaling methodology.
  • Led all digital transformation and IT strategy, including production GenAI deployments.
  • Applied advanced statistical and decision-science methods (IIT Delhi 2023–24) to introduce analytics-led decision-making across operations and strategy.
  • Designed and documented service delivery processes end-to-end — from client onboarding through fulfilment and review — creating repeatable systems that scale without constant oversight.
TCS
Transformation Consultant
2009 – 2013
  • Delivered large-scale business transformation engagements — process re-engineering, IT strategy, operating model redesign.
  • Conducted operational diagnostics to identify inefficiencies and design improvement roadmaps.
  • Worked directly with C-suite stakeholders to drive change across complex organisations.
  • Contributed to pre-sales and solution architecture activities.
eClerx
Content Writer
2006 – 2007
  • Produced professional content and documentation in a structured BPO environment.
  • Developed early discipline in process adherence, quality standards, and client deliverables.
05 — Education
Formal credentials
IIT Delhi
Advanced Certificate in Data Science & Decision Science
NMIMS Mumbai
MBA — Marketing
SSGMCE
B.E. — Electronics & Power Engineering
06 — Contact
Let's talk about your business
Start
with an
honest
conversation.

Tell me what you're working on, where things feel broken, or what you're trying to build. I'll tell you honestly whether I can help.

LinkedIn
linkedin.com/in/kartikmenon
Location
Bengaluru, India
Start the conversation →